Delivery Policy (Services & Digital Access)

Mannānanda Wellness primarily offers services (therapy, counselling) and digital resources. This policy outlines how services and digital materials are delivered.

Delivery of Therapy & Counselling Sessions

Scheduling: Sessions are scheduled at mutually agreed times when payment or confirmation is received.
Online Sessions: Access links (therapy platform or video call link) and any pre-session instructions are sent to your registered email within 24 hours of booking or before the scheduled session.

Delivery of Digital Materials / Program Access

Access to e-workbooks, course modules, or downloadable materials is delivered via email and/or the client portal once payment is confirmed.
Expect access instructions within 24 hours of purchase. If you do not receive access, contact letstalk@mannanandawellness.com.

Failures of Delivery / Access Issues

Notify us immediately at letstalk@mannanandawellness.com if you do not receive session links, materials, or confirmations. We will make reasonable efforts to resolve access issues promptly.
We are not responsible for delays caused by incorrect contact details provided by the client.

Changes to Delivery Policy

We may update delivery/practical processes and will post changes on this page.