Mannānanda Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our therapy and counselling services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any details you share while booking a session, filling out forms, or contacting us.
- Service Information: Details related to therapy sessions (e.g., preferences, appointment history) to personalize your care.
- Payment Information: We use trusted third-party payment gateways to process payments. We do not store sensitive card or UPI data on our servers.
- Usage Data: Technical information such as IP address, browser type, and pages visited, used to improve our website performance.
- Cookies: Our website may use cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings.
How We Use Your Information
We use your information to:
- Schedule and deliver therapy sessions and counselling services.
- Communicate with you regarding appointments, updates, and inquiries
- Provide resources, newsletters, and updates (if you have opted in)
- Improve our services and website experience
- Comply with legal obligations when required.
Sharing Your Information
We respect your confidentiality and do not sell, rent, or trade your personal information. Your data may only be shared with:
- Service Providers: Trusted partners (such as payment gateways or technical support providers) who help us operate smoothly.
- Legal Authorities: If disclosure is required by law, to comply with legal obligations or protect rights, safety, or property.
Data Security
We implement industry-standard security measures to protect your personal data against unauthorized access, misuse, or disclosure.
Data Retention
We retain your information only as long as necessary to provide services, comply with legal requirements, or for internal record-keeping. Data is securely deleted or anonymized thereafter.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data, subject to legal and ethical record-keeping obligations.
To exercise these rights, please contact us using the details below. (See Contact Us)
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements.